Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

Summary of Position

The Director, Records and Information Management (RIM) takes a lead role in corporate records governance to identify opportunities and mitigate risks across the enterprise. As a strategic leader, the Director is responsible for developing, implementing, and maintaining a comprehensive corporate records management program that supports regulatory compliance, operational efficiency, and risk mitigation. The Director will develop record governance strategies and policies. This role ensures that records are properly classified, retained, protected, and disposed of in accordance with applicable laws, industry standards, and company policies. The Director will collaborate across departments, including Legal, Clinical Operations, Quality Assurance, and IT, to support the organization’s information governance strategy.

Responsibilities

Tasks may include but are not limited to:

• Records Governance & Compliance

  • Develop and maintain an enterprise-wide corporate records retention schedule and classification scheme.

  • Ensure compliance with applicable regulations (e.g., FDA, HIPAA, GDPR, 21 CFR Part 11) and internal policies.

  • Monitor and audit records management practices across departments.

• Program Development & Implementation

  • Build and organize a Records and Information Management Department.

  • Lead the implementation of records management systems and tools.

  • Provide training and guidance to staff on records handling, retention, and disposal.

  • Establish procedures for secure storage, retrieval, and archiving of physical and electronic records.

• Collaboration & Support

  • Partner with Legal, IT, and Clinical teams to support litigation holds, audits, and regulatory inspections.

  • Serve as a subject matter expert on records and information lifecycle management.

  • Support data privacy initiatives by ensuring proper handling of sensitive and personal data.

• Risk Management & Disposal

  • Oversee secure and compliant destruction of records past retention periods.

  • Identify and mitigate risks related to information mismanagement or unauthorized access.

Perform other duties as assigned. The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

Other Skills and abilities

• Experience with electronic records management systems (e.g., Microsoft 365, MS Purview, SharePoint, OpenText, Veeva Vault).

• Excellent organizational, communication, and project management skills.

• Ability to work independently and collaboratively in a fast-paced, regulated environment.

Professional Experience Requirements

• 10+ years of experience in records and information management, preferably in a clinical research, pharmaceutical, or healthcare setting.

• Strong knowledge of regulatory requirements affecting records (FDA, ICH-GCP, HIPAA, GDPR).

• Experience with electronic records management systems (e.g., Microsoft 365, MS Purview, SharePoint, OpenText, Veeva Vault).

Education Requirements

• Bachelor’s degree in Information Management, Library Science, Legal Studies, or related field.

• Master’s or certification (e.g., CRM, IGP) preferred.

We love knowing that someone is going to have a better life because of the work we do.

To view our other roles, check out our careers page at Discover a world of difference at Worldwide! For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn.

Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We provide equal employment opportunities to all employees and applicants regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, military status, or other class protected by applicable law.