Clinical Systems Specialist
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See open jobs at WEP Clinical.See open jobs similar to "Clinical Systems Specialist" North Carolina Biotechnology Center.
Morrisville, NC, USA
Posted 6+ months ago
Are you looking for an exciting and fulfilling new position? Join our dynamic team at WEP Clinical, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring forward ideas that make a real difference. Be part of a mission-driven organization dedicated to advancing clinical research and transforming lives.
Role Objectives:
The Clinical Systems Specialist at WEP Clinical serves as the subject matter expert (SME) for clinical systems within the organization, including but not limited to the Clinical Trial Management System (CTMS), electronic Trial Master File (eTMF), and WEPConnect portal. As a Clinical Systems Specialist, you’ll be responsible for ensuring that systems are optimized, users are supported, and processes are continuously improved. In addition to core system
ownership, this role will support data reporting, visualization, and automation initiatives, leveraging
tools such as Power BI and Power Automate to enhance data-driven decision-making and operational
efficiency. As a Clinical Systems Specialist, you’ll be responsible for ensuring that systems are
optimized, users are supported, and processes are continuously improved.
ownership, this role will support data reporting, visualization, and automation initiatives, leveraging
tools such as Power BI and Power Automate to enhance data-driven decision-making and operational
efficiency. As a Clinical Systems Specialist, you’ll be responsible for ensuring that systems are
optimized, users are supported, and processes are continuously improved.
The Ideal Candidate:
- Strategic
- Technical
- Detail Oriented
- Strong Communicator
What You'll Do:
- Serve as the primary internal point of contact for all clinical systems-related questions, issues, and user requests.
- Manage user access, permissions, and troubleshooting across clinical systems for project team members and stakeholders.
- Oversee study room setup, modification, and closeout to ensure compliance and consistency with organizational standards.
- Partner with project teams to ensure proper setup and ongoing maintenance of system
configurations. - Monitor system usage to identify inefficiencies, gaps, and opportunities for optimization and increased usability.
- Recommend, implement, and document process improvements to enhance system efficiency, compliance, and user experience.
- Develop and implement automated workflows (e.g., Power Automate) to streamline repetitive
tasks, improve data flow between systems, and enhance operational efficiency. - Develop, update, and distribute internal documentation such as SOPs, job aids, guidance materials, and form templates.
- Create and deliver training sessions and materials to ensure consistent and effective system usage across teams.
- Support onboarding of new hires requiring access to clinical systems and ensure timely setup and training.
- Act as the liaison with external clinical system vendors (e.g., Trial Interactive), managing issue resolution, enhancements, and updates.
- Assist with project-specific tasks such as system uploads, data entry, and QC reviews to support ongoing system maintenance
What You'll Need:
- Bachelor’s degree in Life Sciences, Business, Information Systems, or related field (or equivalent experience)
- 3+ years of experience working with clinical systems such as CTMS and/or eTMF (Trial Interactive experience strongly preferred)
- Highly organized, proactive, detail-oriented, and collaborative, with excellent communication skills and a strong understanding of clinical operations technology
- Strong understanding of clinical trial processes, GxP requirements, and inspection-readiness practices
- Excellent time management and organizational skills, with the ability to prioritize multiple tasks and meet deadlines
- Excellent verbal and written communication skills, with the ability to convey complex technical information clearly to diverse audiences
- Proven ability to work independently, take initiative, and drive process improvement
- Experience with system administration, configuration, or validation of clinical platforms preferred
- Experience with data visualization and reporting tools (e.g., Power BI) and workflow
automation tools (e.g., Power Automate) preferred. - The employee must be able to remain in a stationary position for extended periods.
What We Offer:
Medical, dental, and vision insurance
FSA, HSA
Voluntary Critical Illness, Hospital Indemnity, and Accident Insurance
Group short-term and long-term disability insurance
Group Life Insurance
401K safe harbor plan and company match
Paid vacation, holiday, sick and volunteer time
Paid maternity & paternity leave
What Sets Us Apart:
WEP Clinical partners with biopharmaceutical Sponsors to help them bring treatments closer to the patients who need them most. Through end-to-end clinical trial delivery, home health services, expanded access programs, and market access consultancy, we provide flexible, fit-for-purpose solutions that support drug development, improve access, and help therapies reach the right patients at the right time. With more than 15 years of global experience, we have supported programs across 150+ countries, combining operational scale with the agility and personalized service of a specialized provider. Our work helps bridge critical gaps in care, ensuring safe, ethical, and efficient access to promising new treatments.
We're Committed to Our Team:
WEP has many initiatives to encourage wellness, growth and development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events and all we do to support our employees.
How We Work at WEP Clinical:
At WEP Clinical, we look for individuals who are conscientious, exercise sound judgment, and engage with others thoughtfully and professionally. We believe excellence is achieved through integrity, accountability, and respect for diverse perspectives - and we are committed to helping our people grow and succeed in an inclusive, supportive environment.
Our services include:
Access Programs
Clinical Trial Services
Patient Site Solutions
Clinical Trial Supply
Market Access and Commercialization
Data Privacy Notice:
WEP Clinical is committed to protecting your personal information throughout the recruitment process. By applying, you acknowledge that your data will be processed in accordance with our Terms of Use and Privacy practices: https://www.wepclinical.com/Job-Applicant-Privacy-Notice/
How to Apply:
To be considered for this role, please submit your resume through the WEP Clinical Careers Portal or by using LinkedIn’s Easy Apply option. Please ensure your resume is in English.
Important Note:
To streamline our hiring process, we use an Upwage AI screener. If you receive a link from Upwage, it is a legitimate part of our application process and helps ensure every candidate is reviewed consistently. If you are selected to move forward after the screener, a member of our team will contact you directly from an @wepclinical.com email address to guide you through the next steps of the interview process. Please ensure you apply only through our official careers page (https://www.wepclinical.com/careers/) or our verified LinkedIn page.
For Your Safety, Please Note:
We will never communicate with you via Microsoft Teams or text message
We will never ask for your bank account information at any stage of recruitment
WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment.
WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.
Location eligibility applies. Candidates must reside in a U.S. state where the company is authorized to hire. This role is not eligible for residents of: California, Colorado, New York, Washington, New Jersey, Massachusetts, Illinois, Hawaii, and District of Columbia.
#LI-fulltime #LI-hybrid
This job is no longer accepting applications
See open jobs at WEP Clinical.See open jobs similar to "Clinical Systems Specialist" North Carolina Biotechnology Center.