Work Schedule

Environmental Conditions

Job Description

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future.

Our FSP Operational Delivery colleagues within our PPD® clinical research services lead, direct, and manage the FSP Partnership operational aspects of projects, ensuring the successful completion of key corporate milestones and clinical trials. This includes collaborating with functional leads, talent acquisition to develop bespoke resourcing solutions aligned with our FSP client expectations. FSP Operational Delivery is vital to helping our customers deliver life-changing therapies.

Through our global team, you may engage in diverse initiatives and projects, or be part of a virtual international project team gaining cross-cultural experience.

Summary:

• The Senior Director, Operational Delivery Lead, FSP, provides strategic direction, leadership and management, responsible for a key FSP Partnership.

• Accountable for the Clients book of business as well as driving the transition/implementation of the FSP Partnership and growth of the partnership across all FSP service offerings with critical focus on improving revenue, minimizing operating margins, whilst ensuring quality and exceeding client happiness by on time delivery and execution.

• Partners with colleagues at the enterprise level, alliance management and business development and with FSP Executive leadership to build and deliver creative and customized solutions for Clients.

Education

• Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Experience

• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 10-12+ years).

• 5+ years of management responsibility

• Strong leadership skills

• A demonstrated track record of success in leading developing client partnerships and in leading and developing professional staff in a project led environment

• Proven experience developing and managing the budgets and resources of a segment

Knowledge, Skills, Abilities

• Comprehensive therapeutic area knowledge, clinical development guidelines and directives and regulatory guidelines

• Expert knowledge of the key principles of cross functional project management (Time, Quality, Cost)

• Excellent oral and written communication and presentation skills

• Demonstrated leadership and interpersonal skills including the ability to lead, motivate and coordinate cross-functional project teams

• Technical and systems competency, such as computer skills, to include effective use of systems and applications such as Microsoft Outlook, Word, Excel and PowerPoint, as well as organization systems

• Proven flexibility and ability to effectively prioritize workload and resources for project team members in a frequently changing environment

• Skilled in process improvement and strategic development, especially as it applies to clinical trials, clinical development and project management

• Ability to coach, mentor and lead global and/or cross-functional teams with a cultural awareness

• Strong financial acumen with an in-depth of knowledge and practical application of budgeting, forecasting and resource management

• Excellent customer service and relationship building skills with the ability to proactively address and prioritize expectations

• Strong executive presence and business acumen

• Advanced negotiation and marketing skills with ability to influence others and drive results

• Proactive, solutions oriented and skilled at risk management

• Excellent judgment, decision making and problem-solving skills and proven ability to apply critical and analytical strategic thinking skills to manage complex/ambiguous situations

• Ability to drive corporate strategies to capture, engage and retain repeat customers

Work Environment

Thermo Fisher Scientific values the health and wellbeing of our employees. We support and encourage individuals to create a healthy and balanced environment where they can thrive. Below is listed the working environment/requirements for this role:

• Able to communicate, receive, and understand information and ideas with diverse groups of people in a comprehensible and reasonable manner.

• Able to work upright and stationary for typical working hours.

• Ability to use and learn standard office equipment and technology with proficiency.

• Able to perform successfully under pressure while prioritizing and handling multiple projects or activities.

• May require travel. (Recruiter will provide more details.)

• Must be legally authorized to work in the United States without sponsorship.

• Must be able to pass a comprehensive background check, which includes a drug screening.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.