We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices. With unique food science expertise and proprietary processes, we’ve pioneered many firsts. Our passion to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

The Senior Supplier Quality Specialist works cross-functionally with internal and external partners to ensure a compliant, harmonized Supplier Quality program is implemented and maintained. This position is responsible for supporting development of the SCN BestCo Supplier Quality Program and performing supplier qualifications, re-qualifications, and disqualifications, as well as supplier risk assessments, supplier conformance of raw ingredients, supplier audits, supplier performance, and maintaining supplier records.

• Execute processes, complete supplier electronic quality management system (eQMS) activities, and ensure compliance with SCN BestCo Supplier Quality Program requirements for all sites’ suppliers, third party labs, and service providers across the organization as part of a cross-functional, global team.
• Perform quality-related supplier activities including selection, qualification, re-qualification, disqualification, risk assessment (utilizing FMEA and HACCP methods), supplier corrective action requests (SCARs), performance scorecards, supplier criticality, issue resolution, and continuous improvement.
• Ensure compliance with the Foreign Supplier Verification Program (FSVP), Food Safety Plan, and Food Defense Plan across sites as part of daily activities.
• Participate in the supplier audit program, which includes developing and maintaining an annual supplier audit schedule and conducting audits of new and existing suppliers to ensure compliance with quality requirements, completing audit reports, and managing any audit corrective and preventive actions (CAPAs) to completion. Audits may be a combination of review, desktop, on-site, or outsourced to a third party to audit on behalf of the Company.
• Track and complete supplier re-qualifications on a routine basis. Disqualify suppliers as needed.
• Develop and maintain a professional quality-focused partnership with SCN BestCo suppliers.
• Develop and author document and change controls to create and update supplier-related documentation, procedures and records from selection through disqualification. Reflect current internal practices, regulatory changes, and incorporate industry best practices.
• Monitor supplier metrics and performance through the maintenance of supplier scorecards and analyzing data and trends to identify systemic issues. Collaborate with suppliers on improvement initiatives. Collaborate and review supplier performance with the internal cross-functional teams involved with supplier management.
• Liaise and participate in the SCAR process, ensuring timely resolution of quality issues to prevent recurrence.
• Work with suppliers to develop supplier quality agreements.
• Train peers on assigned job tasks and train employees cross-functionally on utilizing the Supplier Quality Program to maintain compliance.
• Provide subject matter expertise of the Supplier Quality program in investigations, deviations, complaints, external customer, certification, and regulatory audits and inspections.
• Travel (up to 50%) to perform supplier audits, qualification, re-qualification, certification, collaboration and maintain onsite presence.

Education & Experience:

• Bachelor’s degree in life sciences, chemistry, food science, engineering, or related field.
• 5 years’ professional quality or regulatory experience within the food & beverage, dietary supplement, medical device, or pharmaceutical industry.
• 3 years’ professional supplier quality experience including documentation compliance and audit support.
• Prior auditing experience.

Knowledge, Skills, & Abilities (KSAs):

• Understanding and experience with regulatory regulations (e.g., FDA, Health Canada, cGMP, GDP), certification requirements (e.g., NSF), and risk assessment tools (e.g., FMEA).
• Proficient in Microsoft Office applications and Adobe Acrobat.
• Familiarity with data analytics and quality systems software.
• Strong communication, reporting, organization, teamwork, and time management skills.
• Ability to adapt to changes in the work environment and manage competing demands.
• Must have the ability to communicate effectively, verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers.
• Must be able to demonstrate practical problem solving and troubleshooting skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Must be able to analyze data, identify trends, and demonstrate practical problem solving and trouble shooting skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Fluent in English.

• Quality Auditor (CQA), Food Safety and Quality Auditor (CFSQA), or equivalent certification or completed coursework.
• Training and experience in HACCP, Preventive Controls Qualified Individual (PCQI), Preventive Controls for Human Food, and/or Foreign Supplier Verification Programs (FSVP).
• Bilingual in Spanish or French.