Senior Employee Relations Manager

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

• Leading pay and annual performance bonus for all positions
• All employees enjoy generous paid time off including 14 paid holidays
• Health Insurance, Dental Insurance, Vision Insurance – effective day one
• Guaranteed 8% 401K contribution plus individual company match option
• Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
• Free access to Novo Nordisk-marketed pharmaceutical products
• Tuition Assistance
• Life & Disability Insurance
• Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position

The Sr Employee Relations Manager role ensures consistent and thorough management of Employee Relations processes, including performance management. Leverages advanced business and industry knowledge to make process enhancements. Leads, participates, and performs Employee Relations and Corrective Action processes. Counsels and provides assistance to employees and various levels of management in employee or management issues guided by company’s employee relations policies. Independently identifies and resolves complex problems, displaying a high level of critical thinking skills. Develops and maintains open and positive communication with all internal stakeholders and collaborative partners to assist in attaining departmental and company goals. Consistently promotes the fair and equitable treatment of employees involved in Employee Relations related processes.

Relationships

The Sr Employee Relations Manager role reports directly to the Director, Employee Relations and serves as a mentor to the Associate/Sr. Associate Employee Relations roles. This position will partner closely with internal stakeholders/clients, including HR Business Partners, line of business managers, Affiliates, Centres of Excellence, Employment Attorneys, Legal Department, Compliance Department, and other relevant departments to ensure the successful implementation of all Employee Relations processes, which includes, but is not limited to, performance management. Provides guidance and training to less experienced Employee Relations staff.

Essential Functions

• Mitigates risk to the organization by resolving complex and sensitive ER related issues
• Ensures proactive engagement with Employment Law Attorneys, HR Business Partners and all other relevant partners on all ER matters
• Ensures consistent interpretation and application of Novo Nordisk employment policy and practice in all aspects of the employment relationship and related to ER case handling
• Tracks and analyzes ER issue trends, diagnoses root causes, and develops recommendations for corrective strategies
• Participates in the design, development, and delivery of Novo Nordisk policy and ER training initiatives
• Partners with HR Business Partners and business leaders to provide managers with development opportunities in the areas of performance management, conflict resolution and employee engagement
• Partners with HR Business Partners to provide guidance to managers that will enable them to demonstrate accountability for their teams and the work environment
• Builds strong partnerships with HR Business Partners, Employment Law, Compliance, Risk and Accountability, and all internal partners to foster trust and accountability
• Counsels and provides assistance to employees and all levels of management in employee or management issues guided by the Company’s Employee Relations policies
• Provides guidance and coaching to management in the formal discipline or termination of employees
• Provides consultation, guidance, and coaching to HR Business Partners and managers to ensure the appropriate handling and resolution of ER matters
• Obtains factual information concerning employee/management inquiries and/or complaints
• Leads and manages corrective action cases consistent with the Company’s Disciplinary and Termination Policy. Serves as primary lead for all corrective action related to the Disciplinary and Termination Policy
• Serves as lead collaborative partner with HR Business Partners, line of business, Centres of Excellence, and Legal to ensure successful pull through of corrective action plans and/or performance management
• Manages ER data in order to identify, measure, and analyze functional, organizational, and systemic performance trends and develops insights
• Demonstrates keen ability to consult, coach, collaborate, and influence key stakeholders
• Demonstrates subject matter expert knowledge of key resources such as competency models, performance management tools, and business processes
• Develops solutions to a variety of problems of moderate scope and complexity. Refers to policies and practices for guidance
• Demonstrates subject matter expert understanding of EEO regulations and related laws, policies, and business work rules
• Assist in cross-training and developing other Employee Relations roles, as necessary.

Physical Requirements

10-20% overnight travel required

Qualifications

• A Bachelor 's degree required; relevant experience and/or certification in specialized HR function may be substituted for degree when appropriate. PHR, SPHR, CEBS, or CBP certification preferred
• A minimum of six (6) years ' of HR experience (e.g., Talent Acquisition, HR Business Partner, HR Generalist) or 5 (five) years of HR experience with an master’s in human resources with at least 4 years of Employee Relations experience preferred
• A solid, working knowledge of HR policies, procedures, and federal legislation related to employment practices and general HR administration is required
• Demonstrated performance in consulting with line managers in matters relating to employee development, performance management and general HR related area is required
• Demonstrated strategic ability and broad knowledge of performance management practices and approaches is required
• Excellent oral and written communication skills are required

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic diseases and promote long-term health. Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and treat, prevent, and even cure diseases that affect millions of lives. Because it takes an unordinary approach to drive real, lasting change in health.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.