Step into the future with us at Merz Therapeutics, where our family roots meet a bold new vision. Together, we’re embarking on a transformative journey, blending time-honored traditions with exciting new products.

As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve. We pride ourselves on building an inclusive culture where there is room to celebrate individual growth with the ability to contribute to a common good as a collaborative team. Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family.

If you‘re looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we’re looking for YOU! #IAmMerz

Are you ready to galvanize a team around a culture of care, putting patients first to spark change?

The Contract Operations Specialist will be responsible for contracting within the Commercial segment and the associated contract operations functions for the Merz Therapeutics USA organization. The role will be responsible for the administration and maintenance of customer agreements, as well as working with cross functional teams to assist with the implementation of contract strategies and maintenance within internal systems. The role will be responsible for the oversight of rebate payments, fees and chargeback processing functions managed by a third party service provider.

Essential Duties and Responsibilities:

1. Contract Administration

• Manage process flow for customer agreements as it relates to internal processes and systems and notifications to third party service provider. This includes working with internal stakeholders and external customers on questions and issues that may arise specific to membership and pricing.
• Assist in maintaining internal contracting databases/tracker, membership and pricing validation processes and internal routing of agreements/approval documents; as well as acting as the lead for loading agreements and amendments into the Merz e-contracts system.

2. Rebate and Chargeback Processing

• Manage process flow of third party agreements to ensure accurate and timely processing of managed care rebates, chargebacks, admin fees agreements. This will include administration of third party systems to ensure accurate product, customer and account information and processing of all rebates and fees to ensure timely payment to customers and consultants.
• Review and reconcile all rebate and admin fee calculations.
• Responsible for weekly processing of chargeback credit requests from the 3rd party service provider and working internally with A/R to ensure credits are issued in a timely manner and returned to the 3rd party service provider in a timely fashion.

3. Data Analysis/Reporting

• Review and analyze commercial contracting data (i.e. chargeback data, managed care rebates, wholesaler data, Cuvposa scorecard reports).
• Ensure data accuracy and support team with providing relevant reports to key internal stakeholders including adhoc requests (i.e. monthly chargeback reports, quarterly payer rebate reports). Also responsible to ensure chargeback credit requests reconcile with SAP.

4. Wholesaler/Third Party Service Provider Engagement

• Work with Manager and Sr. Director in the oversight of trade accounts and third party processor regarding all chargeback, admin fees.
• Notify wholesaler/third party processor and internal stakeholders of all chargeback contracts and price changes to ensure accurate chargeback processing.
• Process Fee For Service/Drop Ship Fees in accordance with distribution agreements with wholesalers.
• Work closely with A/R in the management of chargeback open deductions and their resolution. Assist Sr Director, with administrative tasks re: new product launches or list price changes.

5. Medicaid Rebate Processing

• Works closely with Manager and Sr. Director to reconcile and review Medicaid rebates and payment processing with 3^rd party service provider and the timely submission of payment requests to Merz A/P.
• Responsible for tracking Medicaid payments made by the states. 7.

6. Departmental Policies and Procedures

• Draft and revise policy and procedure documents internally and with third party service provider.

7. Other project or duties as assigned.

Job Related Qualifications & Skills

• Bachelors degree in Business, Accounting, Finance or related field required.
• Minimum of 4 years related experience including exposure to accounting, financial concepts and analysis; as well as SAP experience required.
• Previous experience with commercial contract administration within pharma with Managed Care, GPO, Specialty Pharma or Wholesalers/Distributor preferred.
• Knowledge of Commercial Contracting segments and administration activities (i.e. Managed Care, GPO, Specialty, Wholesalers) preferred.
• Ability to partner across all departments and functions as well as act independently and take initiative required.
• Proficiency in MS Word, Excel, PowerPoint software programs to prepare charts, tables, forms, reports and presentations required.
• Excellent verbal and written communication skills required.
• Strong interpersonal, teamwork, organization and workload planning skillsets required.
• Detail-oriented and accuracy driven while prioritizing correctness over speed required.