Job Description

The Operations Manager provides leadership, cross-functional development, tactical direction and technical expertise to operational and clerical personnel in various stages of team development in the packaging of Wilson products. Responsible for teams and all operational activities affecting the business. Maximizes the potential of all team members and fosters an environment that allows for progressive continuous improvement of skills.

Responsibilities

Employee Development | People Management

• Assists the team with development of objectives and ensures alignment with site goals

• Provides timely feedback and evaluates/addresses performance of direct reports

• Assesses employee training/development needs and implement actions to address those needs

• Supports employee development initiatives in alignment with the business needs

Line Production

• Troubleshoots equipment problems, identifies need for new equipment and/or modifications to existing equipment to reduce downtime

• Initiates/engages in problem solving and identify short-term and long-term actions to prevent problem reoccurrence

• Adheres to the applicable escalation process for safety, quality and downtime events

• Approves IQ/OQ/PQ/CC and other documents

• Partners with Company Production System (CPS), Process Improvement Engineers and Operators to identify and implement continuous improvement initiatives

• Evaluates and serves as the point-of-contact for all new equipment and/or modifications to existing processes or equipment

• Manages adherence to CPS principles, defined line performance standards and key performance indicators utilizing applicable Lean/Six Sigma tools

Information Transfer

• Attends departmental and team meetings focused on equipment/process improvement;

• Serves as liaison between shifts, teams, IPTs, and COEs;

• Participates and/or Leads Tier Meetings

Compliance

• Uses Root Cause Analysis tools to identify true root cause for quality and safety events.

• Authors, reviews, approves and/or participates in quality investigations.

• Initiates, reviews and approves safety investigations;

• Participates in internal and external audits and inspections;

• Identifies quality-related trends and facilitates implementation of corrective actions

• Creates/Revises Standard Operating Procedures, Forms and other batch-related documents

Financial

• Adheres to and monitors operating budget and staffing plan per Profit Plan.

• Recognizes and investigates opportunities for financial savings;

Leadership

• Models Company Leadership Principals and Inclusive Behaviors

• Acts as part Site Extended Leadership Team

Education Requirements

• High School Diploma/GED or

• B.S. degree from an accredited college/university, preferable with emphasis in a science or engineering related discipline

Experience and Skills

Required

• Minimum of five years production/manufacturing, preferable in a cGMP environment

• Demonstrated leadership, interpersonal, technical aptitude, and problem-solving skills

• Effective team building skills, including ability to coach/develop work teams, provide training, motivate/empower others, and resolve conflict

• Flexible and able to manage multiple priorities

• Goal oriented and able to manage risks

• Effective verbal and written communication skills

• Demonstrated knowledge of Operational Excellence tools and methodology

• Working with SAP inventory

• Two years coaching/supervisory

Shift

• Availability to work off-shifts and/or weekends

#MSJR

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The salary range for this role is

$94,300.00 - $148,500.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Not Applicable

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

n/a

Required Skills:

Adaptability, Adaptability, Aseptic Manufacturing, Business Management, cGMP Compliance, Coaching, Data Analysis, Employee Performance Standards, Employee Training, Global Manufacturing, Global Supply Chain, Healthcare Innovation, Interpersonal Relationships, Inventory Management, Key Performance Indicators (KPI), Leadership, Management Process, Manufacturing Quality Control, Operational Excellence, Packaging Operations, People Leadership, Problem Solving, Process Engineering, Process Improvements, Production Scheduling {+ 4 more}

Preferred Skills:

Job Posting End Date:

08/28/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R362895