Project Integration Specialist, Operational Excellence # 4894
IT
Durham, NC, USA
USD 146k-194k / year
The Project Integration Specialist, Operational Excellence will serve as a key operational connector across laboratory, engineering, software, quality, supply chain, and development teams to ensure successful coordination and implementation of operational initiatives. The ideal candidate thrives in fast-paced, cross-functional environments and excels at translating operational needs into coordinated execution plans. This individual will help drive operational readiness, facilitate issue resolution, track dependencies, and ensure alignment across stakeholders supporting critical laboratory workflows.
This role is works on-site full-time at our office located in Durham, NC
Responsibilities:
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Cross-Functional Project Coordination
Coordinate operational projects and initiatives across NGS laboratory operations and partner functions
Facilitate communication and alignment between Operations, Engineering, Software, Quality, Product, and other stakeholders
Track project milestones, dependencies, risks, and deliverables to ensure timely execution
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Operational Readiness & Integration
Support implementation and integration of new processes, systems, equipment, and workflow changes into laboratory operations
Assist with operational readiness planning, including documentation, training coordination, and change management activities
Ensure operational impacts and requirements are clearly communicated during project planning and execution
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Issue Tracking & Escalation
Maintain centralized tracking of operational issues, improvement requests, risks, and action items
Coordinate follow-up activities and ensure accountability across teams
Escalate critical blockers or cross-functional conflicts when necessary
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Process Documentation & Communication
Develop and maintain project documentation, status reports, meeting notes, SOP updates, and communication materials
Create clear operational workflows, timelines, and implementation plans
Support leadership reporting through dashboards, metrics, and progress summaries
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Continuous Improvement Support
Identify opportunities to improve coordination, communication, and execution across operational programs
Support Lean and operational excellence initiatives related to workflow optimization and project execution
Contribute to post-implementation reviews and lessons learned activities
Required Qualification:
Bachelor’s degree in Life Sciences, Engineering, Operations, Project Management, or related field
12+ years of experience in project management, operations, laboratory operations, or program support roles
Experience working in biotechnology, diagnostics, healthcare, laboratory, or regulated operational environments preferred
Strong organizational and project management skills with attention to detail
Ability to manage multiple priorities and coordinate across diverse stakeholder groups
Excellent written and verbal communication skills
Proficiency with project management and collaboration tools (e.g., Jira, Smartsheet, Asana, Monday.com, Confluence, Excel)
Preferred Qualifications:
Experience supporting NGS laboratory operations or clinical laboratory environments
Familiarity with regulated environments including CLIA, CAP, FDA, or ISO standards
Exposure to operational process improvement or change management initiatives
Experience coordinating software, automation, or systems integration projects