Associate Manager, Senior Payment Manager
Fortrea
Durham, NC, USA
Posted on Aug 27, 2025
Job Overview:
Responsible for the management of site grant and non-grant payment activities. Provide local leadership in the development and implementation of the CTMS and GPS systems. Develop standard processes and training for Grant Payment and GSS/Clinical team. Lead special projects as assigned by Grant Payment leadership. Provide grant related support to project teams. Participate in business development activities, as needed.
Summary of Responsibilities:
- Liaison with project teams and department members regarding issues of compliance with study billing guides.
- Effectively network with others throughout Fortrea (i.e., Finance, Global Process Organization (GPO)).
- Provide input for project specific plans that include grant payment information.
- Anticipate and monitor project requirements and institute appropriate actions to ensure timelines and budget needs are met.
- Assist more junior team members with their workload, e.g., set up budgets in CTMS, process payments, etc.
- Contribute to the development of processes, procedures, tracking systems and IT solutions for grant payment activities.
- Provide direction to the team on correct entry of time and other administrative items.
- Interact with internal and external work groups to evaluate and forecast workload and resource needs.
- Present at internal and external meetings including client meetings, if needed.
- Ensure appropriate communication on project-related matters with the clinical project team.
- Review and, in accordance with Fortrea standards and assigned authority, approve employee expense reimbursement.
- Perform quality control tasks as requested by Grant Payment leadership.
- Support client audit findings or CAIRs.
- Develop, update and/or refine SOPs.
- All other duties as needed or assigned.
Qualifications (Minimum Required):
- University/College degree.
- Fortrea may consider relevant and equivalent experience in lieu of educational requirements.
Experience (Minimum Required):
- Minimum eight years transactional accounting (e.g., A/P, Billing, etc.), or relevant financial or clinical trial related experience.
- Strong computer skills with an ability to understand, access and leverage technology alternatives.
Preferred Qualifications Include:
- University/College degree in Business or Accounting preferred.
- Minimum of eight years relevant clinical research experience in a pharmaceutical company/CRO, including demonstrated line management experience.
- Demonstrated strong teamwork and team leadership skills.
- Managed multiple competing priorities and projects without supervision.
- Demonstration of strong communication, planning and organizational skills.
- Experience in Understanding of global drug development and the clinical trial project management process, with emphasis on investigator sites, site activation processes, patient recruitment and retention and site grant and non-grant payments.
Physical Demands/Work Environment:
- General Office Environment.
- Travel Requirements:
- Travel is primarily to where: Domestic and International.
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