Company Background: Farmina is nature and science in perfect harmony. Our mission is to develop the best all-natural, nutritious, and scientifically validated food that dogs and cats will love. Farmina is an innovative Pet Nutrition Company focusing on servicing dog and cat pet parents to make the best personalized nutritional decisions for their pet's well-being while providing life changing solutions along the way.

We at Farmina firmly believe in our company motto: Happy pet. Happy you.

Position Purpose

The Quality Assurance Technician supports the Quality Assurance function by inspecting, testing, documenting, and monitoring raw materials, in-process materials, and finished products to ensure compliance with Farmina standards and applicable food safety and regulatory requirements. This hands-on role promotes continuous improvement and a culture of food safety throughout the facility.

Requirements

Must Haves

• Associate degree in Food Science, Quality Assurance, or related field.
• Strong understanding of HACCP, GMP, ISO 22000 and food safety systems.
• Detail-oriented with strong organizational and analytical skills.
• Ability to work in a fast-paced production environment with attention to safety and compliance.

Preferred Qualifications

• Bachelor's degree in Food Science, Quality Assurance or related field (or equivalent experience).
• Knowledge of food safety systems, laboratory testing and regulatory requirements.
• 1–3 years of QA, food safety or manufacturing experience; pet food industry experience preferred.
• HACCP, SQF Practitioner, or PCQI certification preferred.

Must be willing to work mandatory overtime, weekends and different shifts as needed.

Key Responsibilities

Quality Assurance & Compliance

• Inspect and test raw materials, in-process, and finished pet food products to ensure compliance with specifications and regulatory requirements.
• Conduct audits of production, packaging, and storage areas for GMP and food safety compliance.
• Monitor and document SOP deviations and communicate findings to QA management.
• Review supplier quality documentation and participate in internal and external audits.

CAPA Management

• Investigate non-conformances, deviations, and customer complaints.
• Develop, implement, and track corrective and preventive actions (CAPA).
• Maintain CAPA documentation in accordance with regulatory requirements.

Documentation & Reporting

• Maintain inspection reports, audit records, laboratory results, and QA logs.
• Generate QA reports and assist in updating SOPs, work instructions, and quality procedures.

Collaboration & Training

• Partner with Production, Quality Control, Laboratory, and Product Development teams.
• Train employees on QA procedures, CAPA processes, documentation, and food safety requirements.

Quality Oversight

• Support supplier quality, sanitation and hygiene programs, traceability, and recall readiness.
• Support continuous improvement initiatives and regulatory inspections.

Work Environment

• Manufacturing environment with exposure to industrial equipment.
• Ability to stand, walk, and lift up to 50 pounds.
• Flexibility to work weekends or alternate shifts when needed.

Key Metrics for Success

• Compliance with regulatory and customer requirements.
• Reduction in product defects and customer complaints.
• Timely completion of CAPA activities.
• Effective collaboration with cross-functional teams.

Benefits:

• Empower 401k
• Hartford Company Paid AD&D
• Hartford Voluntary AD&D
• Hartford Voluntary Long-term Disability Insurance
• Harford Voluntary Child Life
• Hartford Short-term Disability Insurance
• Colonial Life Critical Illness
• Colonial Life Term Life
• Colonial Life Whole Life
• Health FSA
• Dependent Care FSA
• Colonial Medical Bridge
• Colonial Accident
• Harford Voluntary Life Dependents
• Hartford Voluntary AD&D Dependents
• Hospital Indemnity
• NYC Commuter Benefits
• Employee Pet Food Discounts
• Paid Maternity Time Off
• Paid Paternity Time Off
• Paid Adoption Time Off
• Pet Wellness Insurance
• Pet Accident and Illness Insurance

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

Farmina is An Equal Opportunity Employer