Director, Business IT Services

POSITION SUMMARY

We are seeking a strategic and results-driven Director of Business IT Services to lead and evolve our global enterprise systems landscape, with a strong focus on Oracle Fusion ERP, PMO, SOX compliance, and GMP-regulated environments. This role is critical in bridging IT and business functions, ensuring robust governance, scalable processes, and a culture of continuous improvement across finance, inventory, and manufacturing operations. This is a hands-on role with an operational focus. This position reports to the Chief Information Officer.

POSITION RESPONSIBILITIES

• Lead the strategic direction, implementation, and optimization of Oracle Fusion ERP across finance, supply chain, and manufacturing.
• Oversee ERP change control processes, ensuring alignment with SOX and GMP requirements.
• Develop and maintain ERP management processes, including documentation, controls, and audit readiness.
• Ensure IT enterprise systems and processes meet SOX compliance standards.
• Partner with internal audit, finance, and quality teams to support audits and regulatory inspections.
• Drive risk mitigation strategies and ensure traceability and accountability in system changes.
• Develop and manage configuration management processes for enterprise systems.
• Lead project management efforts for IT enterprise systems, ensuring timely delivery and alignment with business goals.
• Act as a trusted advisor to business leaders.
• Translate business needs into scalable IT solutions and influence cross-functional stakeholders.
• Foster a collaborative, high-performance culture that values transparency, accountability, and innovation.
• Promote a positive, inclusive, and resilient team culture aligned with organizational values.
• Champion continuous learning and professional development.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in Information Systems, Business, Finance, or related field (MBA or equivalent preferred)
• 15+ years of progressive experience in IT Digital Transformation or IT business systems leadership. Required
• 10+ years expertise ERP systems, especially in finance, GRC, inventory, and manufacturing modules with 5-7 years Specifically with Oracle Fusion ERP Required
• Proven experience in SOX environments, including audit support and compliance frameworks. Required
• Strong background in finance and accounting processes and controls. Required
• Demonstrated success in change management, process improvement, and stakeholder engagement. Required
• Experience developing and managing configuration management processes. Required
• Experience in project management of IT enterprise systems. Required
• Proven experience in GxP environments. Preferred

TECHNICAL SKILLS REQUIREMENTS

Preferred Certifications

• Oracle ERP Cloud Certification
• PMP or ITIL Certification
• SOX or GMP Compliance Training

CORE COMPETENCIES

• Exceptional leadership and interpersonal skills with the ability to influence without authority.
• Strong analytical, problem-solving, and decision-making capabilities.
• Excellent communication skills, both written and verbal.
• Ability to thrive in a fast-paced, regulated, and evolving environment.

Anticipated Salary Range: $175,000 - $210,000.