Principal, Application Services
Biogen
About This Role
As the Principal of Application Services for Environmental Health and Safety (EHS) and Real Estate (RE) Systems, you will spearhead the creation, deployment, and governance of IT systems within the EHS and RE domains. Working closely with business stakeholders, your role is to ensure seamless end-to-end service delivery and the resolution of any barriers. You will support IT projects, collaborating with sponsors and stakeholders to define project vision and scope, prioritize requirements, and develop comprehensive plans aligned with organizational goals. This role is integral to enhancing our business processes and achieving financial alignment. You will also lead the application support, ensuring best-in-class quality for enhancements and projects, while maintaining strong communication with both business partners and vendors. By leveraging your expertise, you will contribute significantly to our strategic roadmap and application renewals.
What You’ll Do
Create, deploy, run, and govern IT systems in the EHS and Real Estate (RE) domains.
Provide system owner support and manage end-to-end service delivery.
Identify and resolve barriers to service delivery and quality.
Engage with business stakeholders to elicit and refine business requirements.
Support IT projects within the RE and EHS space, collaborating on project vision and scope.
Develop and implement project plans that align with organizational goals.
Track project performance and make necessary adjustments to maintain scope.
Communicate changes and enhancements to stakeholders throughout the project lifecycle.
Develop essential documents like statements of work and business requirements.
Troubleshoot issues with SaaS solutions and integrations.
Conduct or support training for application users and IT support teams.
Provide guidance on the use of application services to achieve business goals.
Ensure alignment with financial commitments and monitor metrics.
Who You Are
You are a proactive individual who thrives in a dynamic environment, balancing technical expertise with strong business acumen. You possess excellent communication skills, enabling you to present ideas convincingly and foster collaboration across teams. Your ability to work independently and as part of a team allows you to navigate complex challenges efficiently. You are detail-oriented, ensuring quality and precision in service delivery while maintaining an innovative approach to problem-solving. Your commitment to excellence drives you to continuously improve processes and exceed expectations.
Required Skills
Bachelor’s Degree in an IT or related field.
5+ years of experience supporting IT systems as a business analyst, application analyst, or product owner.
Project management experience for IT systems related to new application implementation or upgrades.
Proficient in problem-solving and risk management.
Strong business partnering and collaboration skills, including Business Process Improvement.
Excellent oral and written communication skills.
Requirements Definition and Management expertise.
User Experience Design & Analysis skills.
User Acceptance Testing (UAT) capabilities.
Preferred Skills
Experience in life sciences domain specific to EHS or Real Estate.
Knowledge in SaaS solutions and system integrations.
Ability to collaborate and work with external vendors
Additional Information
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:
- Medical, Dental, Vision, & Life insurances
- Fitness & Wellness programs including a fitness reimbursement
- Short- and Long-Term Disability insurance
- A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
- Up to 12 company paid holidays + 3 paid days off for Personal Significance
- 80 hours of sick time per calendar year
- Paid Maternity and Parental Leave benefit
- 401(k) program participation with company matched contributions
- Employee stock purchase plan
- Tuition reimbursement of up to $10,000 per calendar year
- Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.